Elisa Uyen is the Managing Director and Founder of The Pivot Institute which was established in 2002. With over 25 years’ experience in corporate training, learning and development consultancy and RTO management Elisa is committed to providing powerful, customised and targeted programs across leadership and management, training and assessment and mine based training including high risk licences. Elisa and her team have also been co-ordinating Pivot’s major projects including Life After Argyle and My Future Plan for Rio Tinto. These projects have provided bespoke learning and development consultancy services to support upskilling for large mine closures including determining suitability, management of training functions and Master Vendor services for Argyle (WA) and Ranger Uranium (NT).
Trainer and Assessor
Zehra possess over 16 years of experience as a senior trainer, training coordinator, trainer and assessor. Zehra holds both Australian vocational education training (VET) sector experience and international experience training students from diverse backgrounds in university. Zehra possess strong industry knowledge, engaging students and developing rapport with students to make courses interesting. She has enthusiasm to support students to develop competencies and skills by understanding their needs and learning styles. Zehra specialise in areas related to business, management, leadership and work health and safety.
Zehra’s education includes Master of Business Administration (MBA) in Marketing, Master of Science (MS) in Human Resource Management , Certificate IV in Training and Assessment, Diploma of Leadership and Management, Certificate IV in WHS and Certificate IV in Customer Engagement.
Morgan has worked in the education sector for over four years, both as a Trainer and Learning and Development Consultant. She has worked with Pivot on a number of Mine Closure Projects, including Rio Tinto’s Life After Argyle (Argyle Diamond Mine) and My Future Plan (Ranger Uranium). In these programs, she has been responsible for identifying training needs, aiding participants in finding training pathways to assist them in future employment, and monitoring and assisting with participant progress throughout their chosen courses. She is also involved in the enquiries team at Pivot, supporting prospective students in finding the correct Pivot course to suit their career goals and experience.
Morgan’s education includes a Bachelor of Arts from the University of Melbourne and a Cambridge Certificate in Teaching English to Speakers of Other Languages. She is currently completing her Diploma of Training, Design and Development with The Pivot Institute to prepare her for future roles as a Trainer and Assessor.
Melissa has been involved in a number of projects which The Pivot Institute is facilitating for Rio Tinto. These projects involve engaging with participants to provide them with the opportunity to effectively transition to future employment, enterprise or retirement when the mine which they are employed at closes. Melissa’s role in the project has involved engaging with participants to identify training which will be most suitable for them as individuals and allow them to reach their career goals in the future. She then supports participants while they are completing their chosen course.
Melissa holds a Bachelor of Education (Primary) from the University of Notre Dame in Australia. She has spent time educating children as both as a primary school teacher in Perth and as a volunteer tutor in rural schools across Western Australia
Marketing and Communications Manager
Ashleigh has been with Pivot for over 7 years and specialises in course content development, marketing and client relationship management. Ashleigh has worked in mining and manages client communication and liaison between Pivot and our mining clients. Ashleigh thoroughly enjoys the creative side of the development of Pivot’s marketing content and is in charge of the marketing and communication side of the organisation. Ashleigh’s qualifications include a Bachelor of Commerce majoring in Event Management.
Phoebe is a qualified CPA with experience across the full accounts spectrum of the company. Phoebe commenced her career as an accountant in 2011 and her expertise cover all aspects of company accounts, bookkeeping, invoicing, budgeting and tax planning.
Trainer and Assessor
With over 20 years of experience in facilitation and assessment, Jennifer has been able to assist learners achieve their goals for career pathway development. Jennifer has worked on a number of projects within the education, mining, oil and gas and private sectors both nationally and globally. Jennifer has a strong focus on coaching for success in both Training and Assessment and Leadership and Management skills. She is known for her engaging delivery and ability to consider individual learning needs for positive results.
Jennifer’s education includes a Bachelor of Arts ( VET) from Curtin University, and Diplomas in the fields of Training Design and Development and Vocational Education and Training as well as Diploma in Leadership and Management.
Administration and Student Support Officer
Rosie has been working in Administration and Student Support role at The Pivot Institute since Feb 2021. She is currently studying BSB40215 Certificate IV in Business.
At The Pivot Institute, Rosie handles the daily administrative activities such as Enrolments, mail outs, IT support, receiving phone calls and ordering supplies.
Rosie is friendly and shows effective organisation and communication skills by providing ongoing support to students and clients. Her background in Hospitality contributes greatly to her expertise in effective client communication and satisfaction.
Camilla has over 23 years of experience as a training manager, corporate trainer and training consultant. With both national and international experience, Camilla has been involved in numerous large scale training initiatives with an emphasis on the training of trainers to become experts in the Training and assessment field. Camilla’s training philosophy is simply “everyone matters.” She has a passion for everyone to be successful and, as a course facilitator, will aim for all The Pivot Institute’s trainees to adapt the same philosophy.
Camilla’s education includes Bachelor of Technology in Human Resources (South Africa), National Diploma in Personnel Management, Diploma in Training & Assessment and the Diploma of Management and Business, and a variety of other Training Qualifications.