Coordinator, Learning and Development
WA Country Health Services :
Pivot has always delivered professional training services to our organisation. They provide thorough consultation to ensure they are meeting the direct needs of participants, workplace requirements and setting appropriate learning objectives. Programs have always been well researched and designed to be interactive and stimulating for participants. Consequently, The Pivot Institute has become one of our preferred service providers.
I highly recommend The Pivot Institute as a quality provider of training services.
Manager
Regional Training RTO
Pivot Solutions approaches training and delivery in a very professional manner, ensuring thorough research and preparation and customisation to client requirements. Participant evaluations from training sessions report a high level of satisfaction in all areas with particular comments on expert working knowledge and relaxed and interesting manner of presenting.
Training Manager
Regional Health Department
I wish to thank you for working with us this year and your flexibility when working with our unit. By far you are the most professional outfit we work with.
Human Resources Director
Hotel and Resort, Western Australia
The Pivot Institute has been involved in a range of services to our Resort over the last 12 months. We contracted Pivot to develop a ‘Service Excellence’ training package for delivery to all staff within the Resort. This involved an examination of requirements to fit into the overall vision for the future and the translation of this into specific components to be incorporated into the training.
The Pivot Institute has also facilitated a range of nationally accredited training in the areas of Frontline Management as well as Communication and Conflict Resolution to supervisors and managers within the Resort.
We value Pivot spending time getting to know our people and our business. This is reflected in the quality outcomes of the training provided which is well presented, informative and interesting. At the end of the day the goods are produced in a way that is useable and user friendly and can be adapted to the changing needs of the business environment. The Pivot Institute saves our department a large amount of time with the professional services provided. The services are cost effective and value for money.
With Pivot, we are confident of professional and effective service provision that effectively meets our requirements within the Resort. We look forward to a continuing relationship with The Pivot Institute.